Arrowlink USA Inc Policies

Please send all work orders and D/O’s to:

Please make sure that you receive a reply confirmation or receipt/acknowledge from any of our team members. We will not accept or assume responsibility for terminal storage charges, fees or dues arising from receipt confirmation failures.

Please email empty notification to:

Please be advised Arrowlink will not be responsible for any per diem that may occur as empty returns are based on terminal slot availability which are limited at this moment.

* Empty will be picked-up within two business day after receiving empty notification.

* Empty notification required 48 hours before Last Free Day.

* Customer is responsible to call in/email empty notification.

* Customer will be responsible for Per-Diem charges if empty notification is received on Last Free Day or past last free day.

* Empty notifications received on Fridays will be scheduled for pick-up the following business day.